A meaningful controlling for companies in the public transport and regional rail transport sector is indispensable today and is correspondingly multi-layered and complex in the transport industry – making it a central management challenge. Long gone are the times when a simple, administratively oriented documentation of costs was sufficient for companies in public transport and regional rail transport. Long-term planning calculations that cover all aspects of a company, transparently depict partly interdependent relationships and are tailored to different stakeholders are the order of the day.
In this context, the difficult balancing act between simplification for external presentation and precision for internal management must be taken into account, as well as the trade-off between the intensity and accuracy of data collection and the real information benefit that can be generated. However, the increasing technical possibilities of automated data generation, also in transport companies, and the ever-new keywords of the controlling miracle weapons are not helpful per se but require even more to sharpen the need for information and control and to separate important from unimportant, useless from really useful. The design of the control and management systems cannot be left to technical progress alone, otherwise there is the threat of instrument as well as data overkill.
Through our work in and for transport companies, we have learned to recognize and extract important things. For controlling and management, it is important to identify relevant goals, to balance conflicting goals in terms of quality and costs, revenue enhancement and demand development, to quantify the target characteristics, to consistently monitor the achievement of goals and to establish appropriate reporting structures. This experience, combined with tools developed in projects and modern business intelligence instruments, is available for solving specific controlling challenges in transport companies.
It is important to us that we carry out this work together with you as a team according to your very specific tasks and your particular circumstances. At the same time, we are always ready to take responsibility for their implementation and help to solve the associated IT challenges. In this way, we offer a well-founded holistic support to ensure the performance and reliability of your controlling system for the future.